TouchStar
 

   
Mobility 101 Workshop

“How to cut costs and increase the productivity of your field service staff”

Workshop Details

Date:Wednesday 10th December
Time:8:00 - 10:00am
Address:      TouchStar Head Office
          100 Asquith Street
          Silverwater NSW 2128
Food:Breakfast is provided
Cost:No Charge

While businesses have long sought to bridge the gap between field staff and back-end office accounting and ERP systems, companies worldwide are increasingly turning to mobility solutions to provide the infrastructure necessary to eliminate that gap altogether.

Why? Because automation technology is a powerful tool that directly impacts the bottom line by eliminating paperwork, improving communication in the field, reducing data entry errors and boosting overall workforce productivity.

Workshop Objectives
This workshop is designed specifically for business people who are considering mobility solution implementation for their field service or delivery staff. Our objective is to present unbiased, product neutral information that provides attendees with a deeper understanding of the applications, benefits and complexities of field force automation.

No products or services will be advertised during this workshop.

Workshop Outline
The workshop will address many aspects of mobility solutions through a combination of presentations, demonstrations, and question-and-answer sessions. Some of the topics include:

1. How to approach automation and your business
Reducing costs and increasing productivity are the main reasons companies implement mobility solutions. You will discover what type of businesses benefit most from mobile technology, how efficiencies are created and if your business fits the criteria.

2. Calculating realistic and measurable Return on Investment (ROI)
You will learn how the ROI is calculated for a mobile solution and apply this to your business. This workshop is the ideal place to have your specific ROI questions answered in an open, non-sales environment.

3. Software and it’s critical elements
Software is the backbone of any field force automation solution. You will discover what to look for when choosing mobility software. Some topics included are user experience, scalability and integration into your accounting or ERP system.

4. Data plans – keeping the costs down
Mobile phone and data plans are recurring – yet often forgotten – costs associated with field force automation. Learn more about mobile device/central database communication, how to cut costs, and the pros and cons of each plan option.

5. What’s important about hardware and your business
There is a wide variety of mobile computers and printers to choose from when securing the hardware component of any mobility solution. This portion of the workshop is very “hands-on” and includes demonstrations of different devices along with discussion of the pros and cons of each.

6. Project management and why doing it effectively is critical
Take an in-depth look at the process a company goes through during the implementation of a mobility solution. How long does it take to go live? How does the pilot program work? Aside from project costs, we’ll also explore which additional resources need to be allocated to ensure success.

7. The elements to successfully deploy and support solutions
You will learn what it takes to deploy and support a mobile solution and what to look for when selecting a mobility partner.

8. A case study
We will show you how a company used this information to successfully deploy a mobile solution. Find out more about how companies like yours are reaping the benefits of automation technology.

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