Bore a huge hole through operational costs.
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Back in 1996, Ray Boulos knew that with the advancements in computer technology, there must be new ways to reduce costs and improve service at Boral Energy, an oil and agas exploration and production company that's also Australia's leading distributor and retailer of Liquefied Petroleum Gas and natural gas.
He was right. Three years and 120 touchstars handhelds later, the company is saving more than 235, 000 a year - and growing. Allow us to bore you with details.
Prior to TouchStar's involvement, Borals process for scheduling deliveries and invoicing customers was "very laborious and rigid," said Boulos, Regional Operations Manager for Boral Energy. Problems included lost invoices, illegible handwriting, disputes with customers over quantities, the inability to critically manage schedules, and lack of data on tanker efficiences.
Boral looked at all the handheld devices available, and even did a trial with one- which failed to meet expectations. Then they dicovered TouchStar.
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